Privacy policy

PRIVACY POLICY (Trust Accs)
Effective date: 2026-01-19

This Privacy Policy explains how Trust Accs collects, uses, and shares information when you visit trustaccs.com,create an account, contact support, or make a purchase.

If you do not agree with this Policy, please do not use the Site.

1) Information We Collect

1.1 Information you provide

We may collect information you provide directly, including:

  • Contact details (e.g., email address, name if provided)

  • Order details (e.g., order number, products purchased)

  • Support messages and attachments you send to us

  • Account information if you create an account on our Site

1.2 Information collected automatically

When you visit the Site, we may automatically collect:

  • Device and browser data (IP address, browser type, operating system)

  • Usage data (pages viewed, time spent, clicks, referring/exit pages)

  • Cookie data and similar technologies (see Section 7)

1.3 Payment information

Payments are processed by third-party payment processors. We do not store full payment card details. Payment processors may collect payment information according to their own policies.

2) How We Use Your Information

We use information to:

  • process and deliver orders

  • provide customer support and respond to requests

  • verify orders and prevent fraud/abuse

  • communicate about your purchase (order confirmations, delivery, service messages)

  • improve Site performance, security, and user experience

  • comply with legal obligations

3) How We Share Your Information

We may share information with:

  • Service providers that help us run the Site (hosting, analytics, customer support tools)

  • Payment processors to process transactions

  • Fraud prevention and security partners to protect the Site and transactions

  • Legal authorities if required by law, legal process, or to protect our rights

We do not sell your personal information.

4) Data Retention

We keep personal information as long as necessary to:

  • provide services and support

  • maintain business records

  • comply with legal obligations

  • resolve disputes and enforce agreements

Retention periods may vary depending on the type of data.

5) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online system is 100% secure. You are responsible for keeping your login credentials confidential.

6) Your Rights and Choices

Depending on your location, you may have rights to:

  • access the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of your information (where legally permitted)

  • object to or restrict certain processing

  • withdraw consent where processing is based on consent

To exercise rights, contact us using the details in Section 10.

7) Cookies and Analytics

We use cookies and similar technologies to:

  • operate the Site (essential cookies)

  • remember preferences

  • analyze Site usage and improve performance

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

8) International Visitors

Your information may be processed in countries other than where you live. We take steps designed to ensure appropriate safeguards where required.

9) Children’s Privacy

The Site is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

10) Contact

If you have questions about this Privacy Policy or your data, contact us:

Email: support@trustaccs.com 
Support page: https://www.trustaccs.com/pages/contact
Location: Romania,Bucharest

11) Changes to This Policy

We may update this Privacy Policy from time to time. The effective date will be updated. Continued use of the Site after changes means you accept the updated Policy.